It appears that the Federal plan to revitalize the mortgage industry that was announced in February is off to a slow start. The first institutions to join began accepting applications in April. The Treasury Department reported that only 9% of delinquent borrowers are in trial modifications. The figure represented 235,247 loans that were at least two months delinquent. The Obama administration said it was on pace to help up to four million homeowners over the next three years. That projection anticipates that there are a lot more defaults on the horizon.
After hearing a flood of complaints from borrowers who complained about lack of response to loan mod requests, Tuesday’s report came a week after the administration invited servicers to Washington, D.C., to discuss ramping up the program’s implementation. Officials want to see 500,000 loan modifications under way by Nov. 1.
The administration is apparently hoping to “hold institutions responsible” for their performance by releasing the servicer’s progress reports. The monthly reports will allow the public to see which institutions are lagging in implementing the plan. This of course assumes that the institutions could be publicly shamed into compliance or that would somehow magically rewrite loans for the borrows. The question is whether this is like asking the fox to guard the henhouse after raiding it. If the numbers regarding the institutions’ losses were not enough to influence their behavior, it is doubtful how forcing disclosure of their record regarding implementing loan modifications is going to influence their actions.
Institutions have extended modification offers to 406,542 troubled borrowers, or only 15% of those behind in payments. The bulk of trial modifications have been done by a handful of servicers. There is an obvious staffing problem which may be a major impediment that needs to be removed before any substantial numbers are achieved.
Performance was very uneven among the 38 servicers participating in the program, which was led by Saxon Mortgage Services, a subsidiary of Morgan Stanley putting 25% of its delinquent loans into trial modifications. Saxon was followed by Aurora Loan Services, a subsidiary of Lehman Brothers Bank, with 21%.
GMAC Mortgage, which is partly owned by the federal government, put 20% of its delinquent loans into trial modifications.
Among the major banks, JPMorgan Chase came in first with 20% of late loans in trial modifications, followed by Citigroup with 15%. Wells Fargo and Bank of America lagged behind the pack with 6% and 5%, respectively.
Servicers contacted acknowledged they need to improve their performance, saying they were committed to the president’s foreclosure prevention plan. They also stressed that they were doing many modifications outside of
the administration’s initiative.
Wells Fargo said it will eliminate its backlog within weeks, attributing it to the time lag between when the government announced the initiative and when it released the guidelines. It did not start modifying loans owned by private investors until the end of June, though it began adjusting loans owned by Fannie Mae and Freddie Mac in April. The bank vowed that it soon will be able to send eligible borrowers the trial modification agreement within 48 hours. In a change from past practices, it will enroll homeowners in a preliminary adjustment right away after receiving the initial application if they meet the basic eligibility requirements. During the three-month trial, the servicer will gather additional information to see whether the borrower qualifies for a permanent modification.
Wells Fargo, Chase, Citigroup and Bank of America promised to ramp up efforts to expedite the loan process.
Bank of America also acknowledged it needs to improve its efforts to reach out to those in need. B of A, which purchased the behemoth Countrywide Financial last year, had done only 28,000 trial modifications after extending nearly 100,000.00 offers. That number accounts for nearly one in four trial modifications offered under the Obama plan, but has by far the largest number of eligible delinquent loans: nearly 800,000.
Amidst complaints of lost paperwork and lack of response, both the Obama administration and the industry are feeling mounting pressure to respond to calls and applications.
The Criteria for the Program is follows:
1) Participation by Institutions in the program is voluntary, though once an institution agrees to participate, it must offer a trial modification to those who meet the criteria. The 38 participating servicers cover 85% of mortgages.
2) The loan modification plan allows eligible borrowers who are in or at risk of default to lower their monthly payments to no more than 31% of their pre-tax income through a loan modification. Adjusting the loan must recover more value than foreclosing on the home would for a modification to be offered.
3) The adjustments are made permanent after the homeowner makes three on-time payments. Homeowners, servicers and mortgage investors receive thousands of dollars in incentive payments in hopes of increasing participation.
So far, the government has committed $20 billion to the effort and has said it would provide $75 billion overall. There did not appear to be any information on loans modified after bankruptcy proceedings were initiated or how many borrowers were in default following permanent modification or how many failed to meet the trial period.
Earlier this year, congress defeated the bill that would allow modifications of loans in the bankruptcy court with the unemployment rate growing and number of defaults continuing to rise, time will tell whether publishing reports will be effective holding the institutions responsible. Given the poor performance rate thus far in proportion to the eligible number loans, the mortgage crisis continues to slow down the economy.
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